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Essay / Research Paper Abstract
An 8 page research paper on the importance of workplace literacy. Skills for success include writing, speaking, listening, interpersonal, cross-cultural, basic computer, and organizational. The writer examines the extent of workplace illiteracy and employer training programs designed to resolve this problem. A number of relevant studies are discussed and appropriate conclusions are made. Bibliography lists approximately 15 sources.
Page Count:
8 pages (~225 words per page)
File: D0_Workplit.rtf
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Unformatted sample text from the term paper:
has widened significantly during the last few years (Reese, 1996). In 1992, only 34 percent of the companies reported a need for skills enhancement, while the number of companies providing
training programs to accommodate this need remained stagnant (Romano, 1994). The main categories of workplace skills identified by the report in Resse (1996), "Skills For Success,"
were communication (writing, speaking, listening, interpersonal, and cross-cultural), basic computer, and organizational skills. Despite their stated need for skilled workers, few companies conduct pre-employment testing for such skills. Only
32 percent of companies surveyed reported conducting this screening. Insurance companies are the most likely to pre-screen for job-related skills, followed by public/nonprofit organizations, and banking/finance organizations.
Recently concern has been voiced over worker illiteracy particularly in light of forecast labor force shortages. For several decades, scholars have argued that a caste-like division of
labor exists in the United States. One offers high wages, good working conditions, job security, advancement, and equity. The other offers low wages and benefits, poor working conditions, job insecurity,
and few chances for advancement (Martin, 1982). Ten years ago, Chaiken (1980) voiced concern over this "two-tiered society" that polarized American workers into upper and lower strata which were growing
more and more apart. In the 1990s, one fact that has become painfully apparent is the role of literacy in dividing society into a class of "haves" and "have nots."
Despite concern over worker skills, little systematic research has explored the extent of workplace literacy and the ramifications of basic skill deficiencies in employment. Some anecdotal reports
exist but these primarily address private sector employment (Reiss, 1990). Traditionally, illiteracy has been defined as the inability to read or write. This is no longer
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