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Essay / Research Paper Abstract
This 10 page paper looks at the way a business might use business process re-engineering, BPR, in order to add value without detracting from service standards. The paper uses the example of an insurance brokerage and looks at how the use of BRP can achieve this and the way it should be approached. The bibliography cites 10 sources.
Page Count:
10 pages (~225 words per page)
File: TS14_TEacmeBPR.rtf
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Unformatted sample text from the term paper:
to create value for the business which may be achieved in a range of manners. However, any tool used to try and add value is not a key to the
improvement in business performance in itself as the result will depend on the way it is used and changes are implemented. If we
consider an insurance broker, with a large client base then we can look how the use of business process re-engineering can help achieve this goal, increase value without decreasing services.
The student can choose a particular company, we will assume they are called Acme, but this could apply to any medium size paperwork based insurance company. To consider how value
can be added we can look at the tool of business process re-engineering (BPR), how it can and should be used and also look at how a company in a
similar business used BPR and the results. To use a tool the company first needs to understand what it is and how it
can be applied in their scenario as up to 30% of re-engineering attempts fail (Maurer, 1997). Business process reengineering (BPR) will usually occur when there is a need to
change the way a business operates. A useful definition of what is meant by reengineering, is given by Hammer and Champy (1994), this is a useful definition from
which to begin a paper on this subject. It is defined as "fundamental revision and radical redesign of processes to reach spectacular improvements in critical and contemporary measurements of efficiency,
such as costs, quality, service and quickness". This indicates a very basis and grass roots level of change, this will impact on all of the process and systems as well
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