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Essay / Research Paper Abstract
This 16 page paper is written in two arts. The first part considers how a training manual may be written for a hotel. This includes what should be included and why as well as an example of scheduling of tasks. The second part of the paper considers health and safety in the hospitality industry, looking at how health and safety schemes can be implemented and how risks in a kitchen many be assessed with the implementation of health and safety in mind. The bibliography cites 9 sources.
Page Count:
16 pages (~225 words per page)
File: TS14_TEhealths.rtf
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Unformatted sample text from the term paper:
The attraction of many multi chain stores or facilities is that the customer will know exactly what to expect form the experience. This is how many well known restaurant chains
and hotel chains work, the attraction to the customer is knowing in advance what the experience will be, feeling safe in the knowledge that they understand the standards and that
their needs will be met. This is one reason for the need for training. This can be seen as informative as well as explanatory. In addition to this a training
manual will also lay down the minimum standards for the company as well as ensuring the legal minimum standards are reached as laid down in statutory and environmental law. In
this case there is the need for the training to reflect the UK law as well as the standards that are required by the Whitbread Company so that the Ashford
Inn will be immediately identifiable in terms if branding as well as standards. In developing this manual there will be consideration of the housekeeping elements only. This is the
general maintenance of the building as well as the way in which the more specific tasks will need to be undertaken. This will include details on how the tasks should
be undertaken, any queries that arise, health and safety information and a range of other related information. II. The manual and outline to cleaning. To design a
manual we need to break the task of housekeeping down in to different tasks, these can be arraigned in terms of areas of the hotel. Here we will give some
examples, however they are not extensive. We will divide the hotel into three sections,. The public areas, the hotel rooms and the private area that are not seen by the
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