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Essay / Research Paper Abstract
This 4 page paper compares 3 different to just expand; effects, UPS and DHL, comparing and contrasting the service that they offer and the quality of the service they offer. The bibliography cites 5 sources.
Page Count:
4 pages (~225 words per page)
File: TS14_TE3logistics.rtf
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Unformatted sample text from the term paper:
logistics firms are FedEx, UPS and DHL, these can be compared and contrasted in order to assess the services offered. Fedex sees itself as a superior supplier of services
to transport goods and documents nationally and international, supplying firstly to businesses that could pay a premium for an enhanced and rapid delivery service, and as a secondary market to
domestic customers. The primary market remains business. The company has sought to be at the top of its field, and has stated "[FedEx] has built superior physical, virtual and people
networks not just to prepare for change, but to shape change on a global scale; to change the way we all connect with each other in the new Network Economy"
(Fedex, 2010). The development of the systems used by FedEx are often seen as giving the company a competitive advantage, the way that
the systems works has been one that has brought all the component parts closer together, linking in between the different elements of the internal operations as well as with customer
interfaces and creating a competitive advantage. The case of FedEx is a good example of the way the supply chain has been developed into a value chain and the expansion
of this to the virtual value chain. The first of these systems was the COSMOS system; this was the centralised Customer, Operations, Service, Master On-line System. The development allowed the
company to track all of the parcels that were sent. The use of bar codes on the packages and scanning technology meant that the packages were completely traceable(Fedex, 2010). With
EDI (electronic data interchange), and the increased use of the internet there has been increased ability of the company to create one to one relationships with the customers, allowing them
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