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Essay / Research Paper Abstract
This 3 page paper looks at three different elements required for the successful implementation and use of groupware; employee cooperation, training and development and functionality. Each of these elements is discussed in the context of groupware. The bibliography cites 2 sources.
Page Count:
3 pages (~225 words per page)
File: TS14_TE3group.rtf
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Unformatted sample text from the term paper:
most like to make the implementation fail. Hills (2000) argues that the most difficult thing about groupware implementation is people, where there is cost cutting and an insecure environment and
groupware is introduced as away of increasing productivity there is unlikely to be success, in order for groupware to be successful the employees need to accept and use it. This
will not happen where they are feeling insecure. The key to the successful use of groupware is the concept of sharing, if employees feel different than honest likely to participate
actively in any activities which require sharing, especially if it may put their own job under threat. Furthermore, Hills (2000) notes that sharing in a workplace environment can be problematic
due to the culture competitive environment found in many corporations. As children everybody learns how to share, but as individuals grow up a little so message that sharing is cheating,
so the practice becomes less instinctual, especially if they have been operating under an autocratic style of management will have become used to an environment where knowledge, and the gathering
of knowledge, may be seen as power (Hills, 2000). Therefore, one of the first considerations in undertaking a groupware installation and then utilizing a group is the human element
and overcoming the resistance that will be present. Employees may need to read a concept of sharing, and management needs to support. The culture needs to be adapted in order
to accept and support collaboration, this may mean structural changes within the organization to support teamwork as well as increasing the level of empowerment. The use of a change
management module can be highly valuable, as this will help the different areas of resistance in the organization to be identified, and for that resistance to be overcome. This may
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