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This 3 page paper examines bureaucracy and how it is both positive and negative. Examples are provided. Max Weber's ideas are discussed. Bibliography lists 2 sources.
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3 pages (~225 words per page)
File: RT13_SA625bur.rtf
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and negative results. Weber explains that for example the much hated hierarchy, found in bureaucracies, is there for a reason. He writes: "Such a system offers the governed the possibility
of appealing the decision of a lower office to its higher authority" (Weber 197). In other words, if there were no hierarchy, there could be chaos and people who thrive
on power would take over and make a mess of things. They might order others around. Bureaucracy, and the hierarchy that goes along with it, provides a sense of stability
as well as recourse for workers and customers. Of course, it is true that it is difficult to complain about a worker and get results because the system seems to
allow for mistakes. In some way, while this may be bad for the customer, it is good for employees. In the real world of private service, people are fired
without sufficient cause. They might be let go after one or two mistakes. In the bureaucratic public service world, people have a myriad of chances to improve their performance. In
some way, while not efficient, bureaucracy is more humane. Before going further, it pays to look at characteristics of bureaucracy. Key characteristics, according to Max Weber, are aligned with the
idea that management must follow rules, that officials need to be employed full time and that officials have a great deal of training ("Max Weber: Six Key"). Also, management is
aligned with official rules and documentation ("Max Weber: Six Key"). Also implicit in bureaucracy is the concept of hierarchy ("Max Weber: Six Key"). There are in fact various levels of
management and expertise. Even today, corporate America is built on this hierarchal structure, despite the fact that it is changing. Also, Weber contends that there are official jurisdictional areas which
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