Here is the synopsis of our sample research paper on The Patient Care Delivery Model at the Massachusetts General Hospital. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
A 5 page paper discussing Harvard case study 9-699-154. Massachusetts General Hospital attempted to implement a new approach to delivering patient care, but found that not all factors had been identified at the outset. The hospital did everything “right,” such as bringing in outside consultants and attempting to identify factors that would affect the success of implementation of the Patient Care Delivery Model (PCDM), but without gaining the results it anticipated. The paper concludes that the case as reported is not a total failure, for patient satisfaction did remain high throughout and the hospital’s administration was able to learn much from the mistakes made. MGH would be well advised to delay any further implementation of the PCDM until it thoroughly studies actual results and more accurately accounts for the true costs of realities observed. Bibliography lists 1 source.
Page Count:
5 pages (~225 words per page)
File: CC6_KSnursPCDM.rtf
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Unformatted sample text from the term paper:
New Englands oldest hospital and one of the regions largest, Massachusetts General Hospital (MGH) is one of the worlds most renowned teaching hospitals. Required to keep
pace with increasing technology in a greater degree than non-academic hospitals, MGH operating costs in the mid-1990s were much higher than those community hospitals with which it directly competed, resulting
in higher costs to patients. This also was a time that managed care was gaining increasing ability to control patients choice of hospital
by means of paying a greater portion of the bills for community hospital stays relative to the higher costs of MGH. Increasing budgetary restrictions, high overall budgets, high labor
costs and increasing labor expense all combined to lead MGH in the path of seeking to alter the method by which it supplied patient care. The Patient Care Delivery Model
The Patient Care Delivery Model (PCDM) was MGHs attempt to center the pendulum of patient care between team and primary nursing. Neither
of these models, nor a modified version of one of them, was adequate to meet the needs either of the hospital or its patients in the health care environment of
the mid-1990s and later. The hospitals purpose in implementing the PCDM was to decrease costs of both operation and labor, while keeping patient satisfaction at high levels and increasing
MGHs competitiveness in the local market. The primary focus of the PCDM was to decrease the tasks that highly trained - and therefore
highly paid - personnel had been performing for patients. The hospital sought to place tasks requiring lower skill with those individuals not qualified to provide services requiring higher levels
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