Sample Essay on:
The Measure of White-Collar Productivity and the Shift to Knowledge and IT Workers

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Essay / Research Paper Abstract

This is a 6 page paper discussing the recent developments and impact information technology has had on the measurement of white collar workers and company productivity. In addition, the shift from white collar middle management to higher end knowledge workers is discussed in relation to company productivity and IT. Bibliography lists 13 sources.

Page Count:

6 pages (~225 words per page)

File: D0_TJwhite1.rtf

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Unformatted sample text from the term paper:

part to the great advancement in technology and the impact it has had on their work force. Surging stock markets and improved competitiveness seem to indicate that this shift has been a positive influence on the market and would seem to indicate a high degree of productivity (Roach and Morgan, 1996). Recently though, the angle of productivity is being re-examined from its traditional perspective because it is felt that the increase in supposed productivity based on the increase in the marketplace is actually balanced by the increase in expenditures used in the research and development areas to produced these innovations in technology. In reality however, this development in information technology has showed an actual increase in the productivity of industry. Since 1996, businesses demand for new IT (information technology) has increased in its expenditures by more than 18% while the IT outlays account for only 3.4% of the GDP (gross domestic product). In addition, it has been estimated that IT and IT affiliated products account for more than 41% of U.S. corporations budgets for spending (Roach and Morgan, 1996). Knowing this is the case, how is the productivity of white collar workers who work in the industry and the population which makes up IT employees, measured in accordance to a companies overall productivity and expenditures? White collar workers by definition, are employees who do not have physical labor as a primary component of their position and are considered professional positions which are mainly in an office environment, demand a high level of education and training and generally involve information, personnel skills, communication skills, and more recently computer literacy (Gini, 2000; The Washington Times, 2001). Productivity is traditionally measured by the average U.S. workers capital endowment which has drastically been reconfigured to account for the impact that technology and the increased ...

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