Sample Essay on:
The Internet's Role In Business Operations

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Essay / Research Paper Abstract

A 5 page glance at some of the applications of the Internet in conducting daily business. The most obvious applications of sales and marketing are mentioned, but the paper concentrates more on data management, communications and intranet applications. The growth of the Internet has made communication with remote locations—district offices, outside sales staff, favored vendors, etc.—more efficient than ever before. Use of the Internet in increasing productivity is not limited only to large businesses, either. One NY deli increased their lunch business by 30% when they began accepting take-out orders through their Web page. Bibliography lists 4 sources.

Page Count:

5 pages (~225 words per page)

File: D0_Webrole.doc

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Unformatted sample text from the term paper:

possible, but also easily accomplished. The most obvious uses of the Internet for business application are the related ones of sales and marketing. There are thousands upon thousands of Web sites whose sole purpose is to sell product, and for good reason. Global electronic commerce revenues are estimated to exceed $150 billion by the year 2000 within the United States alone (IBM, 1/8/97). The global market forecast for Internet commerce estimates that the number of people who shop over the Internet will grow from 3.8 million to 45.6 million by the end of 2000 (IBM, 11/19/96). Commerce on the Internet means less dependency on stock levels, fewer disappointed customers and, since payments are made securely online, more effortless settlements. In the past, transaction security (or lack of it) had been an issue and had prevented many would-be purchasers from participating in online shopping. During the summer of 1996, however, a joint pilot program between MasterCard and IBM helped establish the Secure Electronic Transaction (SET). Using increasing levels of security encryption, SET standards virtually eliminate any opportunity for third-party credit card fraud. Shoppers can be assured of the security of their transactions; vendors can be reasonably assured that the purchaser is indeed the holder of the card. As powerful as both realized and potential sales increases are, business use of the Internet is not limited only to the marketing and sales of products and services. An increasing number of businesses are using the universal nature of the Internet to enhance communications between satellite offices and to stay in touch with outside sales people. IBMs AS/400 Web page (marketing application) offers case studies of businesses that have enhanced their operations through the combination of IBMs mid-range mainframe computer, the AS/400, and the Internet ...

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