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Essay / Research Paper Abstract
This 3 page paper defines HMI and then goes on to explore four companies in the business of helping user firms. Bibliography lists 5 sources.
Page Count:
3 pages (~225 words per page)
File: RT13_SA830hmi.rtf
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Unformatted sample text from the term paper:
with it the idea that we no longer simply use machines, we interact with them. In particular, the notion of human-machine interaction pervades both technical and popular discussion of computers,
their design and their use" (p.25). Human Machine Interaction is something that is quite relevant in this information age. The student adds that businesses need to access services in order
to be successful with new product launches as well as with existent products. IBM is one business that can help to this end, but there are others. While IBM is
a very large company, there are small competitors that offer some of the same services. First, what does IBM have to offer? It is noted at the companys website that
design is relevant in the scheme of things and true for most services and products ("IBM Design," 2008). IBM is an old company and has a history of focusing on
design when it comes to all of their products ("IBM Design," 2008). IBM offers services such as training and development to offer increased customer satisfaction and a reduction in expenses
for technical support ("IBM Design," 2008). This is important in regard to human and machine interaction. And while IBM provides state of the art training services for different types
of firms, smaller companies do as well. User Solutions is a firm that provides "user focused interaction design services for digital platforms ranging from web applications to interactive services and
mobile devices" ("User Solutions: About Us," 2008). The firm is able to accomplish these goals through research and testing and their overall goal is to enhance the customer experience ("User
Solutions: About Us," 2008). Those at this company try to get a good understanding of the customer experience and customer needs and then helps firms to design unique systems ("User
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