Sample Essay on:
The Concept and Benefits of Employee Engagement

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Essay / Research Paper Abstract

This 5 page paper looks at the potential benefits of employee engagement, considering what the term means and the potential benefits and scale of benefits that may be achieved with the practice of employee engagement. The bibliography cites 4 sources.

Page Count:

5 pages (~225 words per page)

File: TS14_TEengbenf.rtf

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Unformatted sample text from the term paper:

are failing to adopt the practice and realise the benefits. Companies will spend a great deal of time and effort to increase the level of their revenues, often concentrating on marketing and communicating with external customers, with the ultimate aim of increasing underlying profits. However, when looking at basic motivation theory there is a generally accepted principle (supported by empirical evidence) that where there is a good employment relationship and employees feel that they matter, they are more likely to be satisfied and motivated and as such add value to the firm. This empirical evidence is based on the work of theorists such as Mayo who have demonstrated that employee satisfaction will increase levels of productivity and as such can have a direct correlation with an increase on the revenues and more directly on the profits of the company undertaking strategies that support employee satisfaction. According to this approach there is a suggestion that internal customs satisfaction can be seen as just as important as external customer satisfaction (Cook, 2008). A key approach that has emerged as an holistic approach to creating satisfied and motivated employees is that of employee engagement. Looking at the concept and the underlying evidence there is a high degree of support for the potential benefits and cost effectiveness of adopting an employee engagement strategy. An engaged employee is an individual who is "fully involved in, and enthusiastic about, his or her work" (Seijts and Crim, 2006). This definition is taken further by Routledge, who states that the employees who are engaged are also attached to their work, inspired and committed, in other words they identify with what they are doing, and in many instances invest a high level of ...

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