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Essay / Research Paper Abstract
This 15 page paper examines the concept of B2E. B2E is defined. How it is implemented, the rationale for implementation and so forth are things that are examined in this well documented paper. Examples from actual companies like Oracle are provided. Bibliography lists 10 sources.
Page Count:
15 pages (~225 words per page)
File: RT13_SA452B2E.rtf
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Unformatted sample text from the term paper:
It seems that firms provide a salary and benefits so that employees can afford a certain lifestyle. It is often the case that employees feel a connection or loyalty to
the firm for which they work, or at least they make it appear so. On the other hand, many employees seem to be easily replaced, something that was not true
in older times. In older days, such as in the fifties, employees could expect a gold watch at the end of a fifty year relationship. In the eighties, employers would
spend lavishly on their employees (Nyberg, 2002). Perks might include big expense accounts, extravagant holiday parties and so forth. That was the mentality. At the same time, it is not
prudent for a firm to have to constantly hire new people. By attracting and retaining good employees, companies are able to function more smoothly and also, the firm will acquire
a good reputation. For publicly owned companies, firms have an obligation to their stockholders. They must do their best to make the company profitable. Some companies will put employees last.
It is a Scrooge mentality and while some may say that the idea is immoral--employees do help to make the company profitable and should be rewarded--the loyalty should be to
the bottom line. Hence, doing things for the benefit of the employee is somewhat controversial. That said, there is a new mentality that is aligned with the idea that the
employee comes first and is a "customer" of the company too. In some forms of corporate training, it is assumed that every individual is a customer of another. If
someone helps another employee in another department, that employee is a customer of the other employee. There should be no distinction between customers on the outside and customers within. From
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