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This is a 4 page paper that provides an overview of the business case for information systems. The value derived from process integration is emphasized. Bibliography lists 4 sources.
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4 pages (~225 words per page)
File: KW60_KFbiz077.doc
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aspects of society, but none more so than business. However, the relationship between business and information technology has been a strange one. In the 1990s, it was sufficient for an
organization to simply adopt information technology in order to derive a competitive advantage, but now that the technology is so ubiquitous, this is no longer the case. Everyone has IT
systems implemented, and having one is more about breaking even with ones competitors than drawing ahead. For this reason, some business leaders have become increasingly skeptical about investing greater sums
of money into forms of technology that do not automatically promise innovation and advantage. However, an excellent case can be made for the investment in information systems, provided that those
systems are properly designed and integrated into the organization. If this is handled correctly, one can be more certain of the return on ones investment. To begin with, an
effective information system architecture is one that matches the environment of the organization, and meets the needs of the organization as determined by the organizations core processes. The most effective
"enterprise-wide information systems... support and enable core business processes" (Valacich & Schneider 2012, p. 278). Managers who wish to implement information systems in the most effective fashion should bear in
mind that information systems should ideally "integrate various business activities... increasing coordination amongst various business departments and partners... streamline and better manage interactions with customers, and... coordinate better with suppliers
in order to more efficiently and effectively meet rapidly changing customer demands" (Valacich & Schneider 2012, p. 278). If these needs are met, the system cannot fail. For this
reason, effective design of information systems often begins with addressing processes that are fundamental to all business environments. For example, the order to cash process is fundamental to nearly all
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