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Essay / Research Paper Abstract
8 pages in length. Establishing a healthy and productive TQM program revolves around cultivating a healthy and productive organizational culture. Management of architectural and engineering firms maintains full responsibility when it comes to creating such an environment, ultimately enabling TQM to bring forth the most of a company's quality. Bibliography lists 4 sources.
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8 pages (~225 words per page)
File: LM1_TLCEnTQM.rtf
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quality. Bibliography lists 4 sources. TLCEnTQM.rtf THE APPLICATION/ADOPTION OF TQM IN ARCHITECTURAL AND ENGINEERING FIRMS by (c) February 2002
paper properly! I. INTRODUCTION Establishing a healthy and productive TQM program revolves around cultivating a
healthy and productive organizational culture. Management of architectural and engineering firms maintains full responsibility when it comes to creating such an environment, ultimately enabling TQM to bring forth the
most of a companys quality. II. ESTABLISHING THE NEED In assessing just what TQM represents in the architectural and engineering workplace, it
is important for the student to consider the following qualifications of definition: "...An interrelationship between the organizations culture; its relations with its customers, both external and internal; the use
of organizational teams and cross functional teams; an emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for
continuous improvement; and the use of measurement to evaluate systems and practices and to indicate the effectiveness of improvement efforts" (Westbrook, 1993, p. 1).
The current trend within the fundamental basis of business operations is to establish a sense of empowerment, both from within and without the company, so as to implement
an effectively working TQM program. However, in order to achieve the highest plateau in relation to quality, an organizations culture must first be identified, addressed and then consolidated if
it lacks the necessary characteristics inherent to TQM. What it all comes down to in a word is people. People make an organization succeed or fail; without proper
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