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Essay / Research Paper Abstract
This 12 page paper is written in 2 parts and is written in the context of a team project that involved setting up a restaurant. The first part looks at the possible roles that the members of a team many have undertaken with reference to Belbin's team model. The second part of the paper looks at lessons in operational management that can be gained from existing operations and discusses the use of SERVQUAL to assess quality of service in the hospitality industry and just in time management to manage inventory levels and quality. The bibliography cites 6 sources.
Page Count:
12 pages (~225 words per page)
File: TS14_TErestcase.rtf
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Unformatted sample text from the term paper:
this may be undertaken in different stages. The bibliography cites 11 sources. TErestruc.wps
Restructuring and Controlling Change Written United
Kingdom, April 2001 To Use This Report Correctly, I. Introduction The need to
have a competitive advantage of some sort has long been recognised by many companies as a necessity if they wish to survive. Many companies have developed these as they have
evolved, but there are some companies that have the unfortunate history of being in an industry where there was no need for innovation due to a monopolistic structure. If a
company is the only company in a sector it may come as a shock when they are required to start competing against other companies, this means an entire change the
structure of the organisation and the way that the company operates. The problems may be seen as long lasting with a great many problems to be tackled if the company
wishes to be able to compete. If we look to the telecommunications industries there are many different aspects that have facilitated change,
call recognition systems ands the ability of telephone lines to be tired in with computers. It is for this reason we are going to look at an energy company, that
was formally in a monopoly situation, but now finds itself in need of change. Therefore we need to define the problem and
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