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Essay / Research Paper Abstract
12 pages in length. The ever-changing corporate landscape is responsible for the overwhelming need for total quality management (TQM), a concept that has successfully modified faltering organizations and transformed them into thriving companies. Stressing the importance of empowerment, communication and involvement, the tenets of TQM are meant to bring the organization together as a single, unified entity that plays off one another's strengths while at the same time developing those areas that lack cohesion. Bibliography lists 11 sources.
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12 pages (~225 words per page)
File: LM1_TLCTQMau.rtf
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companies. Stressing the importance of empowerment, communication and involvement, the tenets of TQM are meant to bring the organization together as a single, unified entity that plays off one
anothers strengths while at the same time developing those areas that lack cohesion. "Total quality management (TQM) will have results that outlive the life of a product if it
is used in conjunction with management dedication to quality in all aspects of the business" (Heller, 1995, p. 25). It can readily be
argued that the workplace is not the same as it was just ten years ago, and it will not be the same ten years from now. In the ongoing
quest to create a more effective environment, it has also become an ever-changing one in relation to its modifying climate. One of the most identifiable changes as determined by
organizational diagnosis has been in the overt modification of the primary focal point, which as been responsible for different values, assumptions and expectations. Many industry analysts have attempted
to demonstrate how ineffective corporate leadership can actually become, insofar as people have come to depend on its ability to address an organizational crisis. In some sense, this view
has helped to define exactly what a leader means, and whether or not the masses place far too much emphasis upon success, which is based upon the abilities of one
persons attributes. "There is not, and never will be, one best way to lead, manage and assist an organization in the areas of strategy, policy, performance, productivity, human relations,
or implementation. Organizations are more like nations, clans, and tribes, than they are like rational units, mechanistic entities, or a set of scientific management processes" (Stupak, 1998, p. PG).
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