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Essay / Research Paper Abstract
8 pages in length. The business environment has long been in dire need of a bold and comprehensive approach that simultaneously addresses issues of internal and external concern; to tackle problems by solving just one aspect or the other leaves the situation only partially resolved and the organization no better for the unfinished effort. Since the late 1980s, the concept of total quality management (TQM) has been heralded as the overwhelming saving grace for instituting the all-inclusive and wide-ranging elements inherent to a solidly functioning organization whose management understands how issues left unresolved at any point spell trouble throughout the company. Bibliography lists 7 sources.
Page Count:
8 pages (~225 words per page)
File: LM1_TLC_TQMHist.rtf
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Unformatted sample text from the term paper:
other leaves the situation only partially resolved and the organization no better for the unfinished effort. Since the late 1980s, the concept of total quality management (TQM) has been
heralded as the overwhelming saving grace for instituting the all-inclusive and wide-ranging elements inherent to a solidly functioning organization whose management understands how issues left unresolved at any point spell
trouble throughout the company. "...The quality evolution history can be divided into two different dimensions: the quality evolution history of implementation; and the quality evolution history of TQMs conceptual
development. In other words, due to time there are gaps between exploitation of the conceptual frames or theories and the practising of the theories in reality" (Dahlgaard, 1999, p.
S473). It can readily be argued how the workplace is not the same as it was just twenty years ago, and it
will not be the same twenty years from now. In the ongoing quest to make the workplace a more effective environment, it has also become an ever-changing one in
relation to its modifying climate. One of the most identifiable changes as determined by organizational diagnosis has been in the overt modification of the primary focal point, which as
been responsible for different values, assumptions and expectations. In this day and age of striving for a better way to address business and the atmosphere it creates,
TQM has been heralded as a means by which to achieve the desired outcome. In what has been described as a method of management that stresses its focal point
- and bottom line - on utmost quality, there are a number of considerations with regard to its implementation. Understanding the implications of TQM is the first barrier to
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