Sample Essay on:
TQM And The Construction Industry

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Essay / Research Paper Abstract

9 pages in length. When one considers the valuable elements of Total Quality Management (TQM), the first thing that comes to mind where application is concerned is within the corporate setting; indeed, the last place might be at a construction site. The construction industry, however, requires just as much – if not even more – structure than its corporate counterpart, inasmuch as every company no matter its focus must strive for the most productive balance in order to produce the best product. Bibliography lists 8 sources.

Page Count:

9 pages (~225 words per page)

File: LM1_TLCConstrTQM.rtf

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Unformatted sample text from the term paper:

be at a construction site. The construction industry, however, requires just as much - if not even more - structure than its corporate counterpart, inasmuch as every company no matter its focus must strive for the most productive balance in order to produce the best product. II. UNDERSTANDING THE NEED In this day and age of striving for a better way to address business and the atmosphere it creates, TQM has been heralded as a means by which to achieve the desired outcome. In what has been described as a method of management that stresses its focal point - and bottom line - on utmost quality, there are a number of considerations with regard to its implementation. Understanding the implications of TQM is the first barrier to overcome if the construction industry is to truly reap the benefits of this relatively new and untapped business strategy. In assessing just what TQM represents in the workplace, it is important to consider the following qualifications of definition: "...An interrelationship between the organizations culture; its relations with its customers, both external and internal; the use of organizational teams and cross functional teams; an emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuous improvement; and the use of measurement to evaluate systems and practices and to indicate the effectiveness of improvement efforts" (Westbrook, 1993, p. 1). The current trend within the fundamental basis of business operations is to establish a sense of empowerment, both from within and outside of the company, so as to implement an effectively working TQM program. However, in order to achieve the highest plateau ...

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