Sample Essay on:
THE ROLE OF VARIOUS TECHNOLOGIES IN AN UPSCALE GROCER IT SYSTEM

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Essay / Research Paper Abstract

This 4-page paper offers a model case of how an IT system might operate in a fictitious upscale retail grocer. Bibliography lists 3 sources.

Page Count:

4 pages (~225 words per page)

File: D0_MTrlrete.rtf

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Unformatted sample text from the term paper:

that included point of sale information that users of the system could collect for better customer management, as well as cutting-edge accounting software to help when it came to managing both numbers and inventory. We also detailed a use case, from the customers purchase (on-line) of a particular product, through the capture of the necessary information, through determination if the item requested was in inventory, all the way to customer payment and receipt of the item. But what role would systems analysis and design, databases, programming, networking and the World Wide Web have in this particular IT system? An overall system analysis and design would provide a specific framework to integrate applications and databases into a seamless whole (Stecher, 1993). In the particular case of the upscale grocery store, the design goal would involve both how efficiently the system worked in terms of customer orders, inventory management, product delivery, customer service and capturing of customer information, not just financial, but also customer preferences. The design and analysis would also focus on specific measurements of the system itself, such as how user-friendly it is, how often it might be down or offline and how fast or slow it might be (for example, during peak hours, does it take longer for the customer to get through?). What role would a database play in this particular system? At one time, the database was used primarily to capture customer names, addresses and phone numbers -- and little else (Anonymous, 1992). But throughout the 1990s, database systems became more complex, and began including everything from anticipating market demand, to tracking demographics of a particular brand sale became an important part of database management (Anonymous, 1992). The same holds for ...

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