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Essay / Research Paper Abstract
This 13-page paper is a discussion of Target Corp. and a human resources program. The paper presents a model audit of how human resources management might be studied at Target, and provides recommendations. Bibliography lists 8 sources.
Page Count:
13 pages (~225 words per page)
File: D0_MTtarhrm.rtf
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Unformatted sample text from the term paper:
Corp. oversees a collection of national and international discount retail department stores offering everything from general goods and apparel, to pharmaceuticals and over the counter drugs, to food (Super Targets).
However, given the fact that discount retail is a highly competitive business (with Target competitor Wal-Mart leading the way), the one way in which Target can differentiate itself from the
competition is through better customer service. And the way in which it can differentiate itself from that is through better employee management.
How does Target treat its personnel? In this paper, weve conducted an audit (i.e., research) of the literature to find out. Unlike Wal-Mart, Target hasnt necessarily made the headlines in
terms of diversity problems or lack of payment or hours fudging -- likely as not, because Target doesnt have the so-called "Wal-Mart way" of doing things.
Because there isnt a whole lot of literature available specific to Target and human resources management (or management in general), well be looking at literature that
discusses general trends when it comes to HR, management and retailing, in addition to focusing on Target as well. Before we continue,
its helpful to point out the importance of a well-run workforce on this level -- and the cost it takes to replace it. The general rule of thumb when it
comes to retail is that it can cost a company between $2,000 and $8,000 (above and beyond salary) to retain an employee over his/her tenure with the organization -- meaning
if someone leaves because he or she is upset with the company, thats investment lost (Fredman, 2003). Therefore, it behooves the company to do what it can to retain and
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