Here is the synopsis of our sample research paper on Superior Performing Managers. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
This 8 page paper begins with a discussion of what a superior performing manager is. What characteristics and skills does this person demonstrate. The next part of the essay discusses the need for interpersonal skills followed by conflict management. Bibliography lists 13 sources.
Page Count:
8 pages (~225 words per page)
File: ME12_PGspmg10.rtf
Buy This Term Paper »
Unformatted sample text from the term paper:
competencies are sets. It may be sets of skills, sets of knowledge, or attitudes or behaviors (Hellriegel, Jackson and Slocum, 2008). Depending on the exact managerial position, an individual will
use different sets of competencies more often than another set. A superior performing manager will have strong competence in all six areas. Boyatzi (1982) reported that superior performing managers
demonstrated different skills depending on industry. In the public sector, superior performing managers demonstrated more diagnostic use of concepts that did lower performing managers and personnel managers demonstrated the
more diagnostic use of concepts than did marketing and manufacturing managers (Boyatzi, 1982). Overall, superior performing managers were more persuasive, could influence others, and were instrumental in maintaining the
reputation of the company (Boyatzi, 1982). Superior managers delivered oral presentations very well, were able to gain the cooperation of others and were also able to participate as a team
member (Boyatzi, 1982). They were more effective in managing groups and they are more objective (Boyatzi, 1982). Superior managers are more efficient (Boyatzi, 1982). Confidence, self-awareness and self-assessment were also
found to be hallmarks of the superior performing manager (Boyatzi, 1982). Goleman (2000) reported that adaptability was the strongest predictor of superior management performance. These individuals have emotional resilience that
is needed in changing environments and they are also able to be more innovative (Goleman, 2000). In any industry where managers must interact a great deal with others, empathy is
crucial for superior performance (Goleman, 2000). Empathy falls within Golemans social awareness cluster but empathy emerges from a persons own self-awareness. Another characteristic of superior managers is their ability to
develop others (Goleman, 2000). This requires excellent communication skills as well as objectivity in evaluating the potential of others. Goleman (2000) cited research by Boyatzis, Goleman and Rhee who
...