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Essay / Research Paper Abstract
A 3 page paper that reports and discusses the principles and values by which this company conducts business. Turnover rate is reported. Ethical decision making is one of the values of this company. Bibliography lists 4 sources.
Page Count:
3 pages (~225 words per page)
File: MM12_PGstrvp9.rtf
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Unformatted sample text from the term paper:
company ethically sources the finest coffee beans with the goal of improving the lives of the farmers who grow them (Starbucks, Mission, 2009). * Our Partners: these are the companys
employees. The company embraces diversity and people treat each other with respect and dignity (Starbucks, 2009). Diversity is evidenced by actual numbers: 35 percent of employees were minorities (Fortune Magazine,
2008). * Our Stores: These are to be havens for customers to relax, meet friends, and enjoy their time (Starbucks, Mission, 2009). * Our Neighborhood: The company considers itself
a neighbor wherever they are located and act to be a positive force in that community (Starbucks, Mission, 2009). * Our Shareholders: The company believes by being successful in the
forgoing sectors, they will be successful as a company and they hold themselves accountable to each stakeholder (Starbucks, Mission, 2009). Starbucks values go well beyond this list of principles to
live by. For instance, they treat their employees more generously than most fast-food chains and they have far less turnover. According to Fortune Magazine (2008), Starbucks had 13 percent employee
turnover in 2007 (Fortune Magazine, 2008). The average in the quick-service restaurant industry is at least 200 percent (Weber, 2005). One of the reasons for the loyalty no doubt has
to do with the fact that the company offers the same benefits to part-time employees as full-time employees (Weber, 2005). The salary is above minimum wage and they pay about
75 percent of the health care benefits for employees and they have a stock option plan (Weber, 2005). And, every employee gets a free pound of coffee each week (Weber,
2005). They take their commitment to social responsibility very seriously. They issue reports on progress and activities in this area. One of the core values for the company is ethical
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