Here is the synopsis of our sample research paper on Six Sigma. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
A 17 page paper. This paper provides a brief historical overview of the evolution of Six Sigma, and discusses what it is, the underlying concepts and overall goals, and the philosophy behind it. The paper explains the two formats, DMAIC and DMADV that are used in Six Sigma projects and also the most common steps organizations take when using Six Sigma. The paper also discusses using Six Sigma in the service industry and how that might be done. The writer uses the examples of a small business and a spa or beauty center to discuss Six Sigma in non-manufacturing businesses. Bibliography lists 12 sources.
Page Count:
17 pages (~225 words per page)
File: MM12_PGsxsgs9.rtf
Buy This Term Paper »
Unformatted sample text from the term paper:
a brief historical overview of the evolution of Six Sigma, what it is, the underlying concepts and overall goals, and the philosophy behind it. The paper explains the two formats,
DMAIC and DMADV that are used in Six Sigma projects. The paper also discusses using Six Sigma in the service industry and how that might be done. The writer uses
the examples of a small business and a spa or beauty center to discuss Six Sigma in non-manufacturing businesses. History/Evolution of Six Sigma Six Sigma was made popular by
Jack Welch when he was CEO of General Electric. For this reason, many people erroneously think it was Welch who created Six Sigma. The basic foundations for this approach to
quality management began in the 18th century when "Carl Frederick Gauss introduced it as a conceptual normal curve metric" (Six Sigma Training Assistant, 2007). The next improvement on the process
was introduced by Walter Shewhart who demonstrated that three sigma deviations away from the mean meant that a correction in the process was needed (Six Sigma Training Assistant, 2007). The
sigma concept and measurement was subsequently sophisticated by an engineer working at Motorola in 1980 who brought the concept of six sigma to industry (Six Sigma Training Assistant, 2007). Motorola
not only introduced the concept of six sigma, they copyrighted it (Six Sigma Training Assistant, 2007). The process of establishing Six Sigma as a viable concept began when a Japanese
company took over Motorolas television manufacturing division in 1970 (Six Sigma Training Assistant, 2007). The Japanese already focused on high quality and lean manufacturing so it was natural that they
would actually perfect the Six Sigma concept. In fact, their approach led to manufacturing television sets with a mere 5 percent defect ratio (Six Sigma Training Assistant, 2007). It was
...