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Essay / Research Paper Abstract
A 10 page paper presenting a business statistics exercise. Acme Doors manufactures garage doors that have been found to vary widely in final weight in the plant, a matter that can affect long-term performance and customers’ views of the level of quality of the product. A tenet of TQM is that quality increases as manufacturing efforts are increasingly brought within statistical control. A study sampling final product indicates that Acme’s manufacturing process will need to be refined before it eliminates product inspection in trying to implement TQM in its production activities. Includes 2 tables and 4 charts; PowerPoint presentation available. Bibliography lists 23 sources.
Page Count:
10 pages (~225 words per page)
File: CC6_KSstatBizInsp.rtf
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Unformatted sample text from the term paper:
of the features of Total Quality Management (TQM) in manufacturing is that it discourages the use of product inspection as a quality measure. Acme Doors manufactures garage doors that
have been found to vary widely in final weight in the plant, a matter that can affect long-term performance and customers views of the level of quality of the product.
Another tenet of TQM is that quality increases as manufacturing efforts are increasingly brought within statistical control. A study sampling final product
indicates that Acmes manufacturing process will need to be refined before it eliminates product inspection in trying to implement TQM in its production activities. Introduction and Background
Total Quality Management (TQM) has been a topic on which few can absolutely agree, though most organizations admit that well-designed quality initiatives can and have been
of benefit to their organizations ability to cement their competitive advantage in the markets in which they operate. Often, the source of the conflict appears to be the divergence
of concentrating on revamping processes while the need to focus on customers continues. One of the central precepts of TQM is that of
eliminating the inspection step of the manufacturing process. TQM was born of an effort to increase quality while simultaneously reducing costs. It originally was developed in a manufacturing
context, but once "discovered" in the US in the 1980s, it quickly spread to include all aspects of business, regardless of sector. No longer were only manufacturers able to apply
its principles - all other types of concerns could use them as well. We have TQM initiatives in services, education, health care and other non-manufacturing sectors.
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