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Essay / Research Paper Abstract
This 4 page paper is based on a scenario supplied by the student, where a manager and a subordinate have a disagreement. The paper looks at the scenario and suggests way of dealing with the situation to find a win-win solution. The paper includes consideration of negotiation strategy. The bibliography cites 5 sources.
Page Count:
4 pages (~225 words per page)
File: TS14_TEcarlymo.rtf
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Unformatted sample text from the term paper:
and Morris it appears that there is friction, with Carly possibility feeling threatened by Morris. There may be underlying issues and Carlys failure to address these and her late referral
to a superior may be the result of her own insecurities and knowledge that at least some of the fault lies with herself. In order for this to be resolved,
following the gathering of the background information it will be necessary to open up lines of communication in order to resolve the tensions. The opening up communications lines with
increasing empathy and understanding will need to be undertaken with a no blame attitude. The win/win approach would need to be adopted so that both members of staff would come
it of these feeling that they have not lost. The use of empathy can be used, so that the initial negations take place with the Carly and Morris separately. First
they need to be able to put their own side concerns and feel that they are being heard and understood, they need some validation for their feelings, this may include
the use of active listening to show that they are being heard, repeating back top them what is wrong, this also demonstrates empathy and lowers the resistance to a resolution.
When both parties have put their point to the negotiation, they need to return individually and then, using the empathy approach allow them
to see the other persons perspective. If Carly has been hard on Morris as a result of feeling threatened one approach is to turn this around, as Carly may be
able to take pride in the performance of her subordinate, a tactic used where bullying has been seen is the influence those responsible for bullying and help them to become
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