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Essay / Research Paper Abstract
6 pages in length. Safeguarding a guest's physical and tangible protection involves myriad variables and approaches within the hospitality industry. The extent to which guest safety is divided into two distinct categories - front and back of house - is both grand and far-reaching; that each specific factor of protection works synergistically with all others to promote a holistic application of guest safety speaks to an industry whose potential threats are offset by its proactive procedures. Bibliography lists 7 sources.
Page Count:
6 pages (~225 words per page)
File: LM1_TLCSecurHosp.rtf
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Unformatted sample text from the term paper:
physical and personal property protection involves myriad variables and approaches within the wide scope of the hospitality industry. The extent to which guest safety is divided into two distinct
categories - front and back of house - is both grand and far-reaching; that each specific factor of protection works synergistically with all others to promote a holistic application of
guest safety speaks to an industry whose potential threats are offset by its proactive procedures. II. THE NEED FOR PROTECTIVE MEASURES From keyless door locks to room safes, deadbolts
to surveillance cameras and roving security guards to limited access points into and out of the property after dark, the hospitality industry has taken the approach to guest safety very
seriously, especially since the terrorist activity of September 11, 2001, an event that literally changed the manner by which hospitality perceived and addressed any type of potential guest threat.
Indeed, the need for guest safety existed long before 911, however, the urgency escalated within a matter of hours to something that had to fall between the polar opposites of
"ensuring safety and security and preserving peoples right to privacy and civil liberties."1 However, the sentiment post-911 was that of less attention being paid to privacy and significantly more
to protection. "Some privacy concerns went out the window after September 11. But, this is something the public seems to want...Travelers not only do not mind being inconvenienced about
heightened security, they are outraged if they are not."2 III. SAFEGUARDS Guest safety goes well beyond the standard components of keeping tile floors dry to prevent falls or maintaining
coffee at a temperature that will not scald a guests tongue; such concerns as preventing allergic reaction by using nontoxic cleaning supplies and washing machine detergents, avoiding respiratory issues by
...