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Essay / Research Paper Abstract
This 4-page paper discusses changes that were made at Scott Mortgage. Bibliography lists 4 sources.
Page Count:
4 pages (~225 words per page)
File: AS43_MTchanscot.rtf
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Unformatted sample text from the term paper:
and Steve Walsk, founders of Scott Mortgage of Scottsdale, AZ, had to make when the cooling mortgage market meant a drop in their mortgage business. Discuss the nature of
change in the work environment of the 21st century Selling mortgages once involved cultivating leads and forming relationships. Things have changed, however. In
the 21st century selling more an administrative function, the taking of phone calls rather than pounding the streets. Furthermore, the loan approval
process has changed, with the Internet making finding, and approving, loans more automatic. Overall, challenges in the 21st century work environment have
included downsizing, restructuring and outsourcing as businesses have tried to remain competitive on a global basis (Schubert, 2007). Furthermore, the Internet has changed how various functions are done in the
workplace. For example, a lot of people can work from home these days; this means a change in office dynamics. Discuss the typical reaction of employees to change
Employees dont like change. Even if a situation is not all that great, employees who have learned to live with it are not appreciative
of someone coming in and trying to make it better? But why is this? For the most part, unless there is a compelling
reason for the change, most people are not inclined to put forth the effort; they dont like the disruption to their everyday activities.
Unfortunately, rather than actually tell the boss (or whoever else) that they dont like change, employees can become passive-resistant. The leader of a company that is undergoing change might
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