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Essay / Research Paper Abstract
A 3 page book report listing all of the chapters of the book. Author Alex Hiam refers in the title of his book Making Horses Drink: How to Lead and Succeed in Business to the old adage, "You can lead a horse to water, but you can't make him drink." The author maintains that astute managers not only can "make horses drink" – it's their job - but must do so if their companies are to be successful over time. In the end, "making horses drink" is a function of being honest with employees; communicating with them fully and frequently; and treating them as valuable assets rather than necessary evils. Bibliography lists 8 sources.
Page Count:
3 pages (~225 words per page)
File: CC6_KSmgStratHorses2.rtf
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Unformatted sample text from the term paper:
Author Alex Hiam refers in the title of his book Making Horses Drink: How to Lead and Succeed in Business to the old adage, "You
can lead a horse to water, but you cant make him drink." Hiam (2002) maintains that astute managers not only can "make horses drink" - its their job -
but must do so if their companies are to be successful over time. Hiam (2002) uses several companies as examples throughout the book,
each chosen for the "best practice" of principles Hiam (2002) promotes. Included in these principles are commitment, communication, leaders perspective, supervision, innovation, the workplace, transitions, encouragement, decision making and
development. Principles Commitment. Southwest Airlines cofounder and former CEO Herb Kelleher was adamant throughout his entire career with Southwest that management absolutely
needed to convey to employees "that what they do matters. Thats why we share with employees the letters we get from passengers" (Hiam, 2002; p. 31). Hiams (2002) point
is that leaders must ensure that the horse wants to win the race as much as the rider. Communication. The horse and
rider must understand each other so well that they can move as one, which requires that true two-way communication exists between them. Hiam (2002) does not discuss communication as
a method of managers talking to employees, but rather as honest exchanges between all involved. Leaders Perspective. This is a personal perspective
and in this chapter Hiam (2002) encourages the leader to take care of himself too and to work from a state of calm assurance. This is because "the horse"
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