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Review and Educational Application of “In Search of Excellence: Lessons from America’s Best-Run Companies” by Thomas J. Peters and Robert H. Waterman, Jr.

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A 5 page paper which reviews the book and illustrates how the featured information could be used by a school principal. No additional sources are used.

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5 pages (~225 words per page)

File: TG15_TGsearch.rtf

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Jr. gave American businesses a most-valuable resource not only to create and efficiently organize their companies, but also provided significant insights into operating them smoothly and most importantly, to sustain their profitability. This book has sold millions of copies and is reprinted practically every year to satisfy the consistently high demand for what has become widely accepted as the entrepreneurial "bible." What Peters and Waterman were able to accomplish their landmark text cannot be underestimated. Unlike other books of its type, In Search of Excellence did not simply regurgitate statistics and fill countless pages with mind-boggling flow charts. Yes, there are facts, figures and even charts, but they serve merely to supplement the information provided. This text is not a crash course in Business 101; it is an important lesson in life and perceptively demonstrates how a keen understanding of human nature can go a long way toward achieving personal and professional success. In Search of Excellence is hardly a cold and clinical textbook. It puts a human face on issues such as workplace structuring and motivational guidelines. It never loses sight of the fact that businesses are not islands unto themselves. They must be functional both internally as well as externally in order to maximize their effectiveness and generate revenues. By using several successful American multinational conglomerates (such as the McDonalds fast food franchise) as models, Peters and Waterman illustrate how attention to the little things makes all the difference. In the case of McDonalds, the authors observed in their Introduction, "Not everyone likes the product, nor the concept of McDonalds as a worldwide expression of American culture, but it really is extraordinary to find the kind of quality assurance McDonalds has achieved worldwide in a service business" (1982, ...

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