Sample Essay on:
Results of Structural Reorganization at Measurement, Inc.

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Essay / Research Paper Abstract

A 4 page paper discussing the need for and results of structural reorganization at a small company. Relinquishing centralized control enabled Measurement to provide better customer service; faster customer response; and greater security for irreplaceable paper tests. It also increased Measurement’s ability to grow further. Bibliography lists 2 sources.

Page Count:

4 pages (~225 words per page)

File: CC6_KSmgmtMIorgStru.rtf

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Unformatted sample text from the term paper:

Founded in 1980 in the current presidents basement, Measurement, Inc. is a private company located in Durham, North Carolina. It develops, administers and scores achievement tests for public school systems on the state level as its primary business. As such, its "product" is a service rather than a tangible item that can be ordered and shipped, and virtually all of its software production is for internal use or as proprietary information shared with customers. The president maintains tight control of the organization and prefers to be involved in every aspect of its operations. The company was highly centralized in its management until it became obvious that decentralization would better serve customers needs. The president suffered some distress when the change was made in the early years of the new century, but he survived and Measurement has prospered well. Changing Business Needs Measurement is a company heavily dependent on its data processing function, yet the data processing manager struggled for some time to gain approval for development of a website for the company. It was only the complaints of customers who preferred communication through email that convinced the companys founder to admit that the Internet was more than a passing fancy that would never be important to Measurements business. The company has grown at exponential rates over the past several years, and the growth anticipated for the future is even more impressive as public school systems are held to greater accountability by legislators and parents. After customers - i.e., state education departments -gained access to Measurement through email, increasing numbers of them requested online administration of Measurements tests. The same data processing department ...

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