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Essay / Research Paper Abstract
A 3 page paper discussing a method for researching a topic in consumer science. The paper presents an introduction and methods discussion using a pre-existing standardized survey instrument available online. Bibliography lists 6 sources.
Page Count:
3 pages (~225 words per page)
File: CC6_KSresConsHlth.rtf
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Unformatted sample text from the term paper:
Patient grousing at being transferred from place to place when calling health insurers is long-standing and comes complete with statements ranging from anger to helplessness. In the still-evolving changing
health care landscape, attention to all areas of quality is a worthy pursuit. Of course medical care must be high quality, and that has received the greatest share of
quality-related attention. Quality in other aspects of health care are important too, particularly when patients are seeking required approval for some procedure or office visit.
The purpose of the study proposed here is to discover health care consumer attitudes and facts surrounding their access to their health insurers. Research Questions 1. Are
consumers aware of who to contact to assist them in gaining access to services? 2. How difficult is it for consumers to gain the assistance they seek? 3. Do consumers
have a voice in making decisions regarding their own health care? 4. Are consumers satisfied with the services they receive from their health care insurers? Method
The proposed study uses a standardized survey instrument developed by the Texas Health Quality Alliance (THQA) for a similar study. The sample will be a random
one taken from patient records of a local teaching hospital, taken from among those patients admitted in the past calendar year who meet several qualifications. Those returned in the
random sample will then be contacted by telephone to be interviewed. The researcher will record consumers answers to questions, but the survey respondents themselves will assign their responses to
a Likert-type category. The proposed study requires respondents to choose the category themselves in an effort to avoid introducing any bias into the study (Creswell, 2003).
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