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Essay / Research Paper Abstract
An 8 page research paper that examines one aspect of the mediation process. While the entire mediation process, as outlined by such experts as Cloke (1994) and Crum (1987), is important, the utility of mediation can be demonstrated by focusing on one of the crucial elements of this art. Therefore, this examination of the mediation process focuses on one aspect of mediation -- the techniques that are typically referred to in mediation literature as either "framing" or "reframing." Bibliography lists 4 sources.
Page Count:
8 pages (~225 words per page)
File: D0_khrefmed.rtf
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Unformatted sample text from the term paper:
Differences of opinion within these relationships arise continuously and have to be dealt with in some fashion. The art of mediation is well-defined and offers a means for handling conflicting
interests without letting the lines of communication break down. All too often, differing individuals become entrenched in their own position and the resulting conflict damages the relationship. This does
not have to happen. While the entire mediation process, as outlined by such experts as Cloke (1994) and Crum (1987), is important, the utility of mediation can be demonstrated by
focusing on one of the crucial elements of this art. Therefore, this examination of the mediation process focuses on one aspect of mediation -- the techniques that are typically referred
to in mediation literature as either "framing" or "reframing." Crum (1987) points out that frequently conflict between individuals is immediately interrupted by both parties as a contest. Crum writes,
"Conflict is not contest. Conflict just is. We choose whether to make it a contest, a game in which there are winners and losers" (1987, p. 37). Often the perspective
of the parties can be diverted from seeing the conflict as a context simply by reframing the issues involved. In this regard, Cloke (1994) emphasizes reframing issues in a
positive manner, that is , to avoid putting issues in terms of derogatory evaluations of a persons attitude or behavior. Nevertheless, this is what often occurs. One party, say management
of a corporation in negotiations with a union, proposes a contract. When this contract is rejected, the management team goes on the defensive and states the discussion needs to
address why the union representatives have a negative attitude toward anything they propose (Cloke 1994). As this demonstrates, management is evaluating the union representatives in terms of personal behavior. Cloke
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