Sample Essay on:
Quantitative Measurement of Successful Performance from the Project Manager’s Perspective

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Essay / Research Paper Abstract

This 3 page paper provides an overview of a research article based on a quantitative design. Bibliography lists 1 source.

Page Count:

3 pages (~225 words per page)

File: MH11_MHmenches.rtf

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Unformatted sample text from the term paper:

for contractors, while also recognizing that there are few effective methods for measurement. Problem Statement The authors provide a clear problem statement, in which they maintain that there is only anecdotal information about the perceptions of contractors regarding the impacts of planning on performance. This anecdotal data supports the driving question of whether benefits can be derived from specific planning processes and whether measures of this kind of planning can reflect improvements in project organization and control. Body of Knowledge The body of knowledge presented in this article includes studies from the 1990s that relate a variety of critical project success factors (CPSF) that can impact project outcomes and studies in the 1980s that reflected factors that were used to measure success, including keeping on budget, keeping on schedule, customer satisfaction, contractor satisfaction and manager satisfaction. The authors also integrated more recent studies, including one by Cox et al (2003) that related the primary performance indicators that are used in the construction industry to measures project-based performance outcomes. This literature includes both current studies and much older studies and the overall body of literature was limited by a lack of a broader range of studies. Sampling Techniques The researchers randomly selected 27 electrical contractors across the United States based on a response criterion. The authors used a two-stage random sampling technique based on regionality. The contractors were chosen from participants in the National Electrical Contractors Association. Questionnaire surveys were conducted and related the characteristics of more successful and less successful projects and interviews were then conducted for those who participated in the survey, based on those who had project manager status during specific projects. Research Tool The research tool was the questionnaire survey ...

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