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Essay / Research Paper Abstract
A 6 page paper discussing the approach to quality that this public mental health facility provides to its patients and to the community. Glenwood Resource Center in Glenwood, Iowa is part of Iowa's Department of Human Services and is not accredited by JCAHO. It behaves, however, as a highly innovative and responsible organization operating on a free market basis. It maintains a quality team that designs programs on which staff members collect data that is analyzed monthly. One of the innovations of GRC is its program of reverse educational integration in which its middle-school residents do not attend the middle school in town. Rather, the middle school holds its classes on GRC property, creating an entirely different dynamic between the students than if Glenwood's residents attended school off the property. Bibliography lists 5 sources.
Page Count:
6 pages (~225 words per page)
File: CC6_KShltCarQualIndGRC.rtf
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Unformatted sample text from the term paper:
The Glenwood Resource Center (GRC) is a multifaceted service organization and hospital practicing behavior modification and providing residential services to severely handicapped individuals within the Iowa health care system.
GRC strives to achieve a place of sustainability and self-sufficiency for each of those residents able to achieve those goals. In addition to providing direct service to this segment
of the population of Iowa and the town of Glenwood and its surrounding areas, GRC provides facility space and meeting rooms for approximately thirty other public and private programs operating
in the same realm of service. Mission The mission statement of GRC is assumed to be that of the Iowas Department of Human
Services: The Mission of the Iowa Department of Human Services is to help individuals and families achieve safe, stable, self-sufficient, and healthy lives, thereby contributing to the economic growth of
the state. We do this by keeping a customer focus, striving for excellence, sound stewardship of state resources, maximizing the use of federal funding and leveraging opportunities, and by working
with our public and private partners to achieve results (Strategic Plan Fiscal Years 2003 -2005, 2003). The guiding principles that the Iowa DHS
sets for itself for assistance in achieving its mission include customer focus, excellence, accountability and teamwork (Strategic Plan Fiscal Years 2003 -2005, 2003). The activities of GRC indicate that
it absolutely follows the guiding principles of customer focus and teamwork. It may also closely adhere to the guiding principles of excellence and accountability. GRC is not accredited
by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), according to information available at the organizations website. Lack of accreditation or the seeking of accreditation casts a pallor
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