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Essay / Research Paper Abstract
A 5 page research paper that discusses 2 quality improvement tools. The process of "analyzing performance, adopting strategies to improve service delivery and continuously monitoring and adapting" is frequently referred to as quality improvement (QI) (Shefer, et al, 2003, p. 77). Within the healthcare industry, QI goals are to increase the delivering of correct services, while decreasing errors and costs and improving customer satisfaction (Shefer, et al, 2003). Part of the processes involved in QI encompass electronic innovations and techniques. Within the parameters of QI tools for e-health initiatives, there are a diverse range of topics and health issues addressed. The following examination of QI looks at two QI tools that are currently being employed by the US federal government and the Canadian healthcare system, OASIS and MDS-HC, respectively. Bibliography lists 4 sources.
Page Count:
5 pages (~225 words per page)
File: D0_khqitool.rtf
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Unformatted sample text from the term paper:
2003, p. 77). Within the healthcare industry, QI goals are to increase the delivering of correct services, while decreasing errors and costs and improving customer satisfaction (Shefer, et al, 2003).
Part of the processes involved in QI encompass electronic innovations and techniques. Within the parameters of QI tools for e-health initiatives, there are a diverse range of topics and health
issues addressed. The following examination of QI looks at two QI tools that are currently being employed by the US federal government and the Canadian healthcare system, OASIS and MDS-HC,
respectively. Factors to consider in regards to QI e-health tools QI tools aid administrators and clinicians (case managers and direct service providers) by providing a means to monitor practice
patterns over time. Through electronic records, agencies have a means of benchmarking their organizations performance against their peers, and thereby, can facilitate opportunities for identifying areas to improve care (Hirdes,
et al, 2004). In both the US and Canada, agency-specific quality reports are viewed as "essential new tools to address citizen demands for better public accountability of health care services"
(Hirdes, et al, 2004, p. 665). Through the use of QI tools, such as the ones discussed below, consumers are provided with comprehensive reports that can be accessed electronically and
inform them as to the quality of care that home care agencies in their region are capable of providing for themselves or family members (Hirdes, et al, 2004). OASIS
and MDS-HC In 2000, the US federal government, as part of a broad-based quality improvement initiative, issued the requirement that every Medicare-certified home health agency must provide health assessment information
for their clientele (CMS, 2006). The electronic based tool used both for collection and reporting this data is the Outcome and Assessment Information Set (OASIS) (CMS, 2006). Since 2003, the
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