Here is the synopsis of our sample research paper on Quality Circles. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
This 16 page paper considers the value and implementation of quality circles. The paper looks at the concept of quality circles discussing their strengths and weaknesses, focusing on the way quality circles may be implemented within a company. The bibliography cites 10 sources.
Page Count:
16 pages (~225 words per page)
File: TS14_TEqualcir.rtf
Buy This Term Paper »
Unformatted sample text from the term paper:
a great deal of business literature extolling the virtues of this approach, however TQM is like any other tool the value comes not from the tool itself but from the
way it is utilised. When a business wants to instigate a TQM strategy there are a number of tools that come under the heading of TQM. Business strategies such as
just-in-time inventory management and Six Sigma have received a great deal of attention. Quality circles and is often interpreted as being a small part of a larger strategy, but this
is not always the case. The implementation quality circles in a commercial environment can also be examined as a stand-alone tactic, which may, or may not, be part of a
larger TQM strategy. A quality circle is a management technique were employees play a proactive role in solving problems, or finding better
ways of doing things, within the company and departments that they work. Ross et al (1982), define quality circles as; "a small group of employees doing similar or related
work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually
led by a supervisor or a senior worker and organized as a work unit" The employees who take part in quality circles
are usually provided with some background training in problem-solving methods. These methods may include, but not be limited to, the use of hard and soft systems, brainstorming, cause and effect
reasoning, Pareto analysis and maybe even cost benefit analysis. When meeting they will use their explicit and implicit knowledge of the company and its systems in order to help solve
...