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Essay / Research Paper Abstract
This 3 page paper begins with a discussion about public administration/management. The essay then discusses the USPS, the managerial structure and the results of a study performed on management effectiveness. One recommendation is made. Bibliography lists 4 sources.
Page Count:
3 pages (~225 words per page)
File: MM12_PGpubadps.RTF
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Unformatted sample text from the term paper:
not have many good things to say about any public agency, instead, the words that are most often used to describe any agency are bureaucratic, inefficient, and a waste of
taxpayer dollars. In this sense, the term bureaucratic takes on the most negative of connotations. Every public agency is subject to the political environment in Washington and in the
state and county in which they operate. Pandey and Wright (2006) comment that most often, there is both "organizational goal ambiguity, and role ambiguity" (p. 511). There seems to be
little attention paid to the fact that many public managers receive conflicting messages from different sources, which makes their own role and responsibilities ambiguous at best (Pandey and Wright, 2006).
Public organizations are very different than private organizations, yet, legislators and others seem to want these organizations and agencies to perform in the same way as private enterprises (Pandey
and Wright, 2006). That cannot always be done because public agencies serve the society and not a niche part of the population as do private firms (Pandey and Wright, 2006).
When an agency provides services, it is difficult to use the same standards of efficiency and effectiveness to measure the performance of the agency (Pandey and Wright, 2006). The United
States Postal Service (USPS) is a massive organization, serving every individual, company, organization and so forth in the country. It is often criticized with allegations that it is inefficient and
too expensive. Mail carriers, the individuals who actually deliver mail and packages to people, businesses, etc. must deal with all sorts of hazards other employees in other agencies and businesses
do not deal with. As an example, theres the weather, biting dogs and irate customers who blame the carrier for being late or not bringing certain mail that day. Even
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