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Essay / Research Paper Abstract
This 5 page paper considers how the implementation of Total Quality Management should be prepared for before it is implemented. The writer uses an eleven step model (provided by the student), and considers how it might be applied. The bibliography cites 7 sources.
Page Count:
5 pages (~225 words per page)
File: TS14_TEtqprep.rtf
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Unformatted sample text from the term paper:
popular models has been the Total Quality Management (TQM) movement. Total Quality Management is a total management tool which has become a popular and well know management system in addition
to being publicised and critiqued in much of the business press. The opinions concerning the technique are varied, but the majority of the comment appear to agree that if used
correctly it can be a great benefit to a company in maximising is assets and advantages whilst minimising all the less positive aspects or turning them around (Thompson, 1998).
However before we introduce TQM to any company we need to understand what is meant by TQM understanding its concepts and limitations. The are
many perceptions regarding TQM; what it is, what it means and what results may be realised from its introduction. The meaning may be different to the various people or organisation
that implement or study it as there is no set consensus to the entire meaning of the model (Gehani, 1993). In practical terms TQM
is a business stratagem, and as such, in line with any other type of strategy, TQM is only made up of components that may facilitate the creations of a successful
organisation or the improvement of performance, alone it is not a transformation device that will automatically result in improvements (Reed et al, 1996).
In defining TQM is difficult, is no standard definition. However, in a report sponsored by Proctor and Gamble in 1992 of the Total Quality Leadership and Steering Committee and
Working Councils there was a definition reached which was also endorsed by the business and academic communities. This definition read " Total Quality (TQ) is a people-focused management system that
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