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Patton Fuller Community Hospital - ERP, CRM, and KM Solutions

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Essay / Research Paper Abstract

This is an 8 page paper that provides an overview of IT systems at Patton Fuller. ERP, CRM, and KM solutions are proposed and current systems are analyzed. Bibliography lists 3 sources.

Page Count:

8 pages (~225 words per page)

File: KW60_KFhth014.doc

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Unformatted sample text from the term paper:

in society, changes to business have been dramatic and widespread. While in recent decades, information technology remained the stuff of extreme competitive advantage, reserved only for the most profitable and prestigious multinational corporations, it is now unthinkable for even the smallest of businesses to attempt to carry out its operations without recourse to information technology. However, simply adopting a computerized framework within an organization is by no means sufficient to confer a legitimate advantage, or even to take advantage of the full potential benefits of the technology itself. Rather, organizations must take great care to ensure that technological solutions are integrated into the existing structure of the organization in such a way that the individuals making up that organization are fully capable of utilizing the information systems in an efficient and effective manner. Nowhere is this more true than in the health care industry, where adoption of information technology has been somewhat slow, but is no less critically important to the future of the industry. This paper will adopt Patton Fuller Community Hospital as a case study, examining the hospitals networking in order to provide an overview of how information technology might be properly integrated into a modern health care organization, as well as to provide a framework for suggesting improvements in the deployment and utilization of such systems. This paragraph helps the student begin to provide a comprehensive overview of the current business system in place at Patton Fuller Community Hospital. There can be no doubt that Patton Fuller Community Hospital is in dire need of an organization-wide restructuring in terms of the capacities that are most efficiently conferred by information technology. For instance, the management of knowledge, customer relations, and the planning of enterprise resources. In order to understand how these capacities are currently lacking in Patton ...

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