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Essay / Research Paper Abstract
This 10-page paper is a problem-identification and solving method to help Smith Systems Consulting determine the best path to follow. Bibliography lists 8 sources.
Page Count:
10 pages (~225 words per page)
File: AS43_MTsmitcons.rtf
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Unformatted sample text from the term paper:
Smith Systems, though a well-regarded company, is running into the problem of competition, attracting new clients, and keeping the old ones. In attempting to
keep one of its clients, McBride, Smith put all its resources toward trying to keep that company. But the question arose whether it was worth the time, effort and resources.
Smiths battle with a competitive market and wandering clients has been further exacerbated by the fact that CEO and founder Sam Smith will
soon be ready to step down. However, some customers are not accepting this, and they continue to call Sam for help or advice. The main issues here, therefore, are building
a competitive advantage, understanding the environment, and building a succession plan. The succession plan is going to be the best place to
startm and the plan needs to be launched and implemented at once. With a new leader in place, the organization can move forward and determine the best way and direction
where it needs to be. Situation Analysis Smith Systems Consulting, a business-to-business provider of web and business application services in the areas
of networks, applications and websites, is running into issues that many companies of its type do. First, founder and CEO Sam Smith is
preparing for retirement. But because Smith IS Smith Systems Consulting, many long-term customers still continue associating the company with the found, and continue to call him directly for assistance.
Second, the market is becoming more competitive. This means that its becoming more difficult to attract clients and to retain them. On the positive
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