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Essay / Research Paper Abstract
A 3 page paper that begins by explaining the characteristics of a high-performing team, including group development stages and the stages for virtual teams. The essay then discusses assertiveness communication and its value. Bibliography lists 4 sources.
Page Count:
3 pages (~225 words per page)
File: MM12_PGasrtcm.RTF
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Unformatted sample text from the term paper:
sense of team identity and a degree of team spirit (Clarion Learning, 2007). These characteristics take time to develop, in fact, groups typically journey through particular phases of development. Tuckman
and Jensen (1977) called these 1.) forming, when the group of people first come together and determine their goals; 2.) norming, when the group establishes its work processes and rules
for acceptable behavior; 3.) storming, when conflict emerges in the group; 4.) performing, when the group successfully works to accomplish its goals; and 5.) adjourning, when the group disbands (pp.
419-427). This team progressed through these stages of development without any great notice of them. In retrospect, team members are able to identify the steps in our process of becoming
a highly-effective learning team. While it may have been more difficult in this virtual setting, it nonetheless happened. As the literature notes, one of the biggest obstacles in
developing high-performing virtual teams is communication. It is not the actual words but rather all the nonverbal cues upon which we relay when communicating with others. As Johnson et al
(2002) said: Virtual team members can exchange verbal information as efficiently as a face-to-face team, but their ability to handle non-verbal exchange is severely limited, which can contribute to increased
misunderstanding among members (p. 379). Johnson and colleagues (2002) found that virtual teams often have very short timelines, particularly learning teams. They are formed and must complete assignments together
in only a couple weeks or so (Johnson et al, 2002). Their study revealed virtual learning teams moved rapidly through just three of the group development stages - forming, norming
and performing with no evidence of the group having a storming stage (Johnson et al, 2002). In their study, conflict was managed quickly, rather than slowing or delaying the
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