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Essay / Research Paper Abstract
This 9 page paper looks at the concept of organizational trust, discussing what it is, how it can be achieved and why it is important in terms of the relationship with employees and shareholders. The paper looks at different models of trust, and also discusses the principal agent problem. The bibliography cites 20 sources.
Page Count:
9 pages (~225 words per page)
File: TS14_TEorgtrust.rtf
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Unformatted sample text from the term paper:
which employment relationships operate and the role trust places in that relationship. It is notable that there are higher levels of motivation associated with high trust relationship, whereas lower level
of productivity and a higher need for supervision associated with low trust models (Bernerth and Walker, 2009). Low trust models are associated with scientific models, where management are dictating and
controlling the way that the employees undertake their jobs (Huczynski and Buchanan, 2007). Early practitioners of scientific management, such as Henry Ford, found that this did not engender good will
and poor industrial relations as it placed the management and the employees in different interest groups. However, the practice of human resource management has moved on, and models that are
associated with high trust levels are those associated with the human relationship school of thought. This is the model that has evolved form the ideas of Mayo and Maslow, where
there is a greater level of attention paid to the quality of the employment relationship, tools such as employee empowerment and increased description on task may indicate trust being given
by the employers to the employees, but the focus of these models is employment relationship where trust is engendered. However, they do not specify the way trust may be earned
or undermined, it is simply assumed to be a by product of the correct actions and strategies. This may be argued as an understudied area of HRM, but one that
is worthy of consideration, with the ability to enhance existing strategies and create a more productive workforce, as trust has been associated with a higher level of commitment and productivity
compared to firms where trust does not exist. 2. What is trust? Trust is an intangible emotion that is central to many types of relationships, a dictionary definition of
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