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Organizational Structure at Appex Corporation

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Essay / Research Paper Abstract

An 8 page paper based on Harvard Case 9-491-082, Appex Corporation. The company has been acquired by EDS, and the CEO needs to design an effective organizational structure that is more fitting for Appex as a division of EDS. CEO Ghosh has imposed a number of different organizational structure types on the company in the past two years, none of which has been effective over the long term. The paper provides a model of an organizational structure that supports accountability and requires leadership – rather than only control – of senior management. Bibliography lists 7 sources.

Page Count:

8 pages (~225 words per page)

File: CC6_KSmgOrgStrAp.rtf

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Unformatted sample text from the term paper:

1990, Appex Corporations CEO Shikhar Ghosh was contemplating how he could reorganize the company that had just been acquired by EDS Corporation. Appex was only a few years old at the time and had experienced several years of exponential growth, which sometimes appeared to be in spite of itself rather than because of any particular efforts on its part to grow and prosper. Ghosh had been searching for an effective organizational structure during the preceding two years, apparently without overt success. It was Ghoshs position that Appex should be reorganized twice each year, in part because the company had grown more than 50 percent by the time six months had passed, and in part because the company had not yet found an acceptable and working model on which to base its organizational structure. The purpose here is to assist Ghosh in finding another structural form not yet tried at Appex, one that will fit into Appexs new role as a division of EDS. Organizational Structure Considerations Ghosh seems to believe that all ills can be solved if only the proper organizational structure can be found. He told of finding customer service employees showing up for work mid-morning, rather than when the company opened for business at the start of the day (Gladstone and Nohria, 1991), and at least one customer claimed to have called more than 150 times without getting any response at all from the company. The first incident occurred at the time that Ghosh first joined Appex; the next occurred two years, one promotion (to CEO) and many reorganizations later. Greve and Greve (2003) state that "many organizational structures and procedures are adopted to fulfill social expectations of ...

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