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Essay / Research Paper Abstract
This 10 page paper provides a literature review of organizational theory and communication and then applies these to an example of a workplace issue. Bibliography lists 10 sources.
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10 pages (~225 words per page)
File: MH11_MHCommunTheor.rtf
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influence the impacts of these communications. The following review of literature provides a basis for understanding the theoretical components of organizational communication and their impact on assessments of organizational
behavior. Literature Review Communication within an organization "consists of formal and informal elements, as well as other ingredients, and is not reducible to either" (Johnson, et al, 2000).
Johnson et al (2000) maintain that the two networks are in reality "two different worlds within the organization, worlds that have different premises and outlooks and most importantly, different fundamental
assumptions about the nature of interaction." At the same time, these two communication categories Within the formal network, also represented by organizational hierarchy, communication is structure in the
following way: "formal authority relationships represented in the organizational hierarchy...differentiation of labor into specialized tasks often represented by defined work groups...and formal mechanisms for coordination of work among these tasks"
(Johnson, et al, 2000). This format is considered by many "to represent the very essence of what an organization is" (Johnson, et al, 2000). This hierarchical structure gives the
power to people in the higher tiers of the organization and many communications originate from this group (Kneisley, 2002). They will be the ones to give commands and make
decisions, and their formal authority for doing so stems from the offices they hold. At the same time, informal approaches can also influence process in the workplace and should be
reflected within the hierarchy of the organization. Informal approaches to communications "recognize that a variety of needs, including social ones, underlie communication in organizations and that, as a result,
the actual communication relationships in an organization may be less rational than formal systems" (Johnson, et al, 2000). Further, Johnson et al (2000) maintain that: "Informal structures function to
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