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Essay / Research Paper Abstract
A paper which looks at the organisational culture of no-frills airline companies in Britain, with particular reference to the relationship between organisational and national culture and the ways in which these can be managed in order to improve commercial viability and safety issues. Bibliography lists 12 sources
Page Count:
8 pages (~225 words per page)
File: JL5_JLorgcult.rtf
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Unformatted sample text from the term paper:
organisational culture and national culture within the context of no-frills airlines, not least the fact that this type of air travel has come into common use comparatively recently and it
is therefore still a new form of organisation whose parameters have not yet been fully explored or analysed. As a recent article from the BBC (2002) points out, it is
those features of no-frills airlines which distinguish them from the more traditional type of air travel which have given rise to the greatest level of interest in, and concern about,
the importance of managing organisational culture in this type of system. For
example, it is generally understood and accepted by the public that the most distinctive feature of no-frills companies is the cheapness of their rates: this is one of the reasons
why traditional airlines are currently showing a drop in custom whereas companies such as TBI are increasing their figures. However, the methodology which allows the companies to offer such economic
flights has been criticised on safety grounds, which in turn is seen as resulting from the implementation of an organisational culture which is different from the traditional. No-frills lines have
to put speed and efficiency as a priority: the planes must keep to a tight schedule and often must faster turn-around times, and longer periods spent airborne, than is the
case for traditional companies. This leads to pressure on pilots and air traffic controllers which, from a safety point of view, is considered as reaching an unacceptable level. The commonly-accepted
chain of responsibility where flying is concerned is that the pilot is the final arbiter of any decision which has to be made: however, this has been seen as putting
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