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Essay / Research Paper Abstract
This 7 page paper looks at operations management and considers operational difficulties faced by the fast food industry and looks at the way operations management may be used to help resolve some of these difficulties. The potential benefits, as well as limitations, are discussed by considering the way in which the industry embodies many characteristics of a service industry. The bibliography cites resources.
Page Count:
7 pages (~225 words per page)
File: TS14_TEOMfast.rtf
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Unformatted sample text from the term paper:
as raw material and labour into outputs in the form of finished goods and services" (p.5). Therefore, this is a subject that focuses on the operational functions and business functions
that are concerned with conversion of inputs into outputs. The attraction of operations management is the ability to enhance aspects of operations such as increasing efficiency, improving or maintaining quality
and controlling costs. By managing process in the most efficient manner these goals may be maximised. For manufacturing industries a range of tools
has been used to achieve the operating goals. However, there are some industries which present difficulties in the use of traditional operational management tools and approaches. One of these is
the fast food industry. Although this type of company may be classified as a production company, taking raw food inputs and transforming them into ready to eat food, it also
has a great deal in common with the services industries. The fast food companies cannot hold large stocks of food ready in advance, their production systems need to respond to
consumer demands which are very not only from day-to-day, but from hour to hour and minute to minute. Harvard business School makes the
differentiation between services and manufacturing according to four features; those marketing and performing the services offered the same people, it is highly unusual for services to be inventoried in traditional
ways, with services that are specific issues in terms of quality control and the timing aspects of delivery and lastly services involve most jobs within a developed economy benefiting from
creative HRM management (Dietrich and Harrison, 2006). When considering these characteristics associated with services the first three may all be linked to
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