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Essay / Research Paper Abstract
This 4-page paper discusses conflict resolution in organizations. Bibliography lists 1 source.
Page Count:
4 pages (~225 words per page)
File: AS43_MTconflorg.doc
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Unformatted sample text from the term paper:
framework" (1999). The author presents a literature review of many different approaches to characterize types of conflicts: formal - informal; content; relational;
objective-subjective; situational, etc. Please explain in depth the content and relational types. The difference between content (or data) conflict and relational conflicts involves the difference between misunderstandings, emotions and information
(or lack of information). Content conflicts, or data conflicts, occur when individuals lack information necessary to make decisions (Types of conflict, 2011). Content
conflict also occurs when people are misinformed, interpret content/data differently, disagree on relevant content or "have competing assessment procedures" (Types of conflict, 2011). When it comes to content conflict, the
content is at root of the problems. There is either not enough content, or people are interpreting the data differently (Types of conflict, 2011).
As such, most content conflicts have "data solutions" - in other words, getting the right data, getting enough of the right data, or being on the same page with
the data is all thats needed to ensure the conflict is resolved. Misunderstandings with data happen all the time. These are relatively easy to solve, however, once the correct data,
and a decent interpretation, are completed. Relationship conflicts, however, are more difficult to resolve. These occur typically when there are misperceptions, misrepresentations, negative
emotions, stereotypes, miscommunication and even repetitive negative behaviors (Types of conflict, 2011). Basically, the more misunderstandings there are, the more the conflict escalates (Types of conflict, 2011).
The problem with relationship conflicts, however, is that people are notoriously ineffective when it comes to sitting down and agreeing to disagree. A relationship conflict is
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