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Essay / Research Paper Abstract
4 pages in length. With the increased awareness of international best practice standards, large organizations are now well aware of the benefits of the latest technologies. The impact of implementing the latest technologies, with particular reference to the practices and processes of the HRM department, has created an entirely different -- and better -- approach to addressing internal problems/conflict in favorable and empowering ways. Bibliography lists 5 sources.
Page Count:
4 pages (~225 words per page)
File: LM1_TLCNwTchHRM.rtf
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practices and processes of the HRM department, has created an entirely different -- and better -- approach to addressing internal problems/conflict in favorable and empowering ways. In this day and
age of striving for a better way to address business and the atmosphere it creates, total quality management (TQM) has been heralded as a means by which to achieve the
desired outcome of human resources. In what has been described as a method of management that stresses its focal point -- and bottom line -- on utmost quality, there
are a number of considerations with regard to its implementation. Understanding the implications of TQM as it relates to the relationship and function between human resource development and management
is the first barrier to overcome if one is to truly reap the benefits of this relatively new and untapped business strategy. In assessing just what TQM represents in
the workplace, it is important to consider the following qualifications of definition: "...An interrelationship between the organizations culture; its relations with its customers, both external and internal; the use
of organizational teams and cross functional teams; an emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for
continuous improvement; and the use of measurement to evaluate systems and practices and to indicate the effectiveness of improvement efforts" (Westbrook, 1993, p. 1). Inasmuch as TQM works in
such as way as to employ particular methods that require a combination of HRM mechanistic and organismic consideration, it is clear that if the appropriate organizational culture does not exist,
it has to be implemented immediately if the program is to succeed. There is some concern over the fact that HR managers have a high propensity for establishing organizational
...