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Essay / Research Paper Abstract
This 3 page paper examines the reasons why some firms do not invest enough in the area of information technology. Bibliography lists 3 sources.
Page Count:
3 pages (~225 words per page)
File: RG13_SA943it.rtf
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be costlier. People realize this. They know if they do not upgrade a software program, for example, they may have to contend with purchasing a new, similar item down the
road. If under investment in IT is bad for the consumer, it is certainly bad for businesses too. The UK for example is a government that has been criticized for
giving lip service to technology but not upgrading as much as it should (Thomson, 2007). This is a problem in other governments and firms as well. Upgrading is not given
attention and under investment tends to be problematic. Not investing has a value. Similarly, over investment has a cost as well. Should a firm spend money on the most expensive
software to assure that it will be protected? Often, this is not necessary. Usually, companies that put some thought into the process can make purchases and secure upgrades in a
cost effective manner. Anderson, Banker & Ravindran (2006) look into this subject and the charges that companies over invest in information technology. They explain that there is criticism about firms
that invest in IT (Anderson, Banker & Ravindran, 2006). They explain that companies believe that investment can give them a competitive advantage (Anderson, Banker & Ravindran, 2006). On some level,
this is true. Firms that have for example excellent web sites that are easily navigable are likely to sell more product online, but in general, IT investment is not always
cost effective. Proponents of IT investment claim that doing so creates value and connects the firms with their customers in meaningful ways (Anderson, Banker & Ravindran, 2006). Some even
argue that investing in technology related to the Y2K problem is a case in point as firms spent more than usual and this resulted in improvements (Anderson, Banker & Ravindran,
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