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Essay / Research Paper Abstract
This 4 page paper examines the use of medical jargon by physicians and the problems it causes. Solutions in the form of communications and active listening technique is included. Bibliography lists 6 sources.
Page Count:
4 pages (~225 words per page)
File: RT13_SA638jar.rtf
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Unformatted sample text from the term paper:
many doctors do have good rapport with their patients-this is something that brings in clientele-but sometimes the lines of communication break down. A significant problem is that some doctors use
too much jargon. As a result, patients do not understand instructions. This is an underrated problem. Korsch, Gozzi & Francis (1968) report on a study where mothers were dissatisfied
with communications with their pediatricians. They claimed that their doctor often failed to explain things clearly and that his or her use of medical jargon contributed to the communication problems
(Korsch, Gozzi & Francis, 1968). This becomes further complicated when a language barrier is present. For example, if someone requires an interpreter, that interpreter may not sufficiently translate the information
due to the use of jargon. Barton & Zuckerman (2003) write: "Medical jargon, idiomatic expressions, and contextual clarifications may occasionally require medical interpreters to not interpret a phrase word-for-word. Thus,
any deviations from word for-word interpretation in transcripts that were attributable to jargon, idioms, or contextual clarifications were not classified as interpreter errors" (p.6). The solution of course is not
to get a new interpreter in such cases, but to make sure that the physician communicates in a language that clients understand. Dr. Bagley looks at the problem as rather
simplistic and uses the example that it is just as easy to say that word kidney as it is to say renal (Robeznieks, 2004). This may be a simple suggestion
but it is easier said than done. To develop a communication strategy, it is important to examine studies which note the specific causes in communications breakdown, how they relate to
jargon, and what can be done to fix the situation. Sanchez (2001) writes: "Specific elements which make verbal communication more effective are communicative simplicity, and the non-existence of over- or
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